Shipping Policy of The SoulSea Botanicals

Overview

At The SoulSea Botanicals, we are dedicated to delivering your products promptly and securely. Our shipping policy outlines the procedures and guidelines to ensure a smooth delivery experience.

  • We respect federal state and city laws, our shipping restrictions are detailed below on
    the footer and they are automatically updated by WAAVE compliance

Shipping Options and Delivery Times

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Faster delivery within 2-3 business days.
  • International Shipping: Delivery times vary based on destination.

Shipping Costs

  • Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.
  • For orders over a certain amount, we offer free standard shipping.

Order Processing

  • Orders are typically processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

  • Once your order is shipped, we will provide you with a tracking number via email.
  • You can track the progress of your shipment through our carrier’s website.

Shipping Restrictions

  • We do not ship to P.O. Boxes or military addresses.
  • Certain items may have shipping restrictions due to size or regulatory compliance.

International Shipping

  • We cannot ship internationally.
  • No card transactions are allowed for international shipping.

Damaged or Lost Shipments

  • If your order arrives damaged or is lost during transit, please contact us immediately.
  • We will work with the carrier to resolve the issue and ensure you receive your order.

Changes to Your Order

  • If you need to change the shipping address or details after your order has been placed, please contact us as soon as possible.
  • We cannot guarantee changes can be made once the order is in processing.

Returns and Exchanges

  • Please refer to our Return and Exchange Policy for information on how to return or exchange an order.

Contact Us

For any questions or concerns about our shipping policy, please don’t hesitate to contact us through our website. We are here to assist you!

At The SoulSea Botanicals, we strive to ensure that your products are delivered in a timely and secure manner. Thank you for choosing us for your beauty needs.

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Disclaimer: CBD: The statements made regarding our CBD products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. We assume no responsibility for the improper use of our products. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. Our products are guaranteed to contain less than or equal to 0.3% THC as demonstrated on the COA (Certificate of Analysis) found on each product page on our site We cannot ship to NY, LA, South Dakota. We only ship 0% THC to Kansas and Idaho. We do not ship to Newport Beach, California. Merchants may not ship to military bases. 
WAAVE Compliance